Delete your Meal Motive account
The quickest way: in the app
- Open Meal Motive.
- Go to Progress → Account (or Settings → Account).
- Tap Delete account, and confirm.
Your account, and everything stored with it on our server, is deleted straight away. You can also choose to delete the copy of your diary on the phone. That's off by default, because closing an account isn't the same as throwing away your own diary.
Without the app
If you no longer have the app, email web.makers.qld@gmail.com from the email address you signed up with, with the subject "Delete my account". We'll delete it within [NUMBER, e.g. 7] days and reply to confirm.
What is deleted
Everything we store for your account: your email address and sign-in, your food diary, water, saved meals, products you added, your profile answers, and your badges. Nothing is kept afterwards, except in database backups, which are removed on their normal cycle within [BACKUP RETENTION, e.g. 7 days].
What isn't affected
- A Plus subscription is billed by Apple or Google, not by us. Deleting your account doesn't cancel it. Cancel it first in your App Store or Google Play account settings.
- Crash reports never contained your account in the first place, so there's nothing of yours in them to delete.
Before you go, you can export everything from the Account screen as one file.